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Complaints procedure

Regulatory complaints wording. Locked so no site can hide it.

If something goes wrong

The practice is regulated through the Faculty Office of the Archbishop of Canterbury and holds professional indemnity insurance. Please raise any concern with Basil Preuveneers first on 07525 633237 so it can be dealt with promptly. If the matter cannot be resolved directly, the Notaries Society operates an approved complaints procedure and eligible clients may refer the matter to the Legal Ombudsman.